Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days

Our fulfillment times [for all products/t-shirts/phone cases/etc.] may be longer than usual and may
continue to increase until things get back to normal. We're seeing delays in our supply chain,
including distributors and shipping carriers as the entire industry is grappling with challenges.
It's difficult to predict the shipping times. You can follow our product manufacturing times and
add an additional time for shipping on top of them:

1. T-shirts, tank tops, 3/4 sleeve shirts, long sleeve shirts, polo shirts, crop tops

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days

2. Hoodies, sweatshirts, jackets, sweatpants, joggers

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days

3. Shirts, leggings, dresses, skirts, sports bras, shorts, swimwear, flags, fabrics, hair accessories

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


4. Neck gaiters, face masks

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


5. T-shirts, all-over print shirts, hoodies, baby bibs, leggings, baby bodysuits, swimwear, baby jackets

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


6. Dad hats, baseball caps, snapbacks, trucker hats, 5-panel hats, mesh hats, beanies, bucket hats, visors, all-over print beanies

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days



7. Tote bags, drawstring bags, fanny packs

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


8. iPhone cases, Samsung cases

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


9. Bracelets, necklaces, earrings

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days


10. Postcards, stickers

● USA: 3 – 4 Business days
● Europe: 6 – 8 Business days
● Australia: 2 – 14 Business days
● Japan: 4 – 8 Business days
● International: 10 – 20 Business days

We work with an on-demand order fulfillment company with facilities worldwide!

An additional customs and tax fee can occur on international orders. This fee is not in our control
and is assessed by your local customs office. Customs policies vary widely for every country so
please check with your local customs office directly to see if they apply duties and taxes to your
purchases.

Before getting in touch

The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.

The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.

If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.

We accept 8 hours’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us. We're available 24/7 at support@ichromes.com

Please note that any request received after 8 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.

We will still do our best to get a hold or cancel your order after 8 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.

Lucky for you, we are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $85). We package & ship orders to nearly every country across the globe but transit time will vary from location to location.

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 10-20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to support@yourstore.com for additional assistance in this matter.

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.

Free shipping

Free worldwide shipping and returns - customs and duties taxes included